Terms of Sale

These Terms of Sale apply to every purchase made on this website between Wellendy LLC, a Wyoming limited liability company, 30 N Gould St Ste R, Sheridan, WY 82801, United States (the “Seller”, “we”, “us”) and you, the customer (“you”). You accept these Terms by ticking the dedicated box before payment. Please keep a copy; they are also referenced in your order confirmation email.

1. Customer service

Email: [email protected]
Mailing address: Wellendy LLC, 30 N Gould St Ste R, Sheridan, WY 82801, United States
We answer every message within 2 business days.

2. Products

We sell digital health systems: online coaching programs installed in your free account, each including an assessment and score, a personalised 30-day plan, task tracking, check-ins, the AI coach (an automated feature that generates wellness guidance from your systems, profile and check-ins) and downloadable resources such as guides, workbooks and trackers. No physical product is shipped. Each system page describes its contents and price.

A purchase is a one-time payment that gives you lifetime access to the system in your account, for personal use. It is not a subscription and you will never be charged again for it. Coach message allowances renew monthly at no extra cost while your account is active. We may improve or change the systems and the coach over time without reducing their core features.

Our systems and the AI coach are educational and do not replace advice from a qualified health professional. See our Health Disclaimer.

3. Prices, currency and taxes

Prices are shown and charged in U.S. dollars (USD, $). Prices shown are the final price: any applicable taxes are included and nothing is added at checkout. If you pay with a card issued outside the United States, your bank may apply its own conversion or foreign transaction fees. The price that applies is the one shown when you place your order. We may change prices at any time for future orders.

4. Promotions, bundles and free trial

• Promotion codes can be entered on the payment page. Each code has the value, validity period and conditions stated when it is offered, cannot be exchanged for cash, cannot be applied to a past order, and may be limited to one use per customer.
• Bundle discounts, when offered, apply automatically when you buy several systems in the same order, as shown in your cart.
• Free trial: each account can try one system free for 7 days, without payment details. At the end of the trial nothing is charged: the system is locked until you buy it, and your plan and progress are kept. One trial per person; we may refuse trials created to abuse this offer.

5. Ordering

• Add one or more systems to your cart and go to checkout;
• Enter your email address and name;
• Accept these Terms of Sale and confirm your request for immediate access to the digital content;
• On the secure payment page, review your order and the total price, correct any error, and confirm payment;
• Once payment is accepted, the contract is formed and your system is unlocked in your account immediately.

We keep a record of your order and of your acceptance of these Terms. You can request a copy at any time.

6. Payment and card security

Payment is due in full when you order, by credit or debit card or any other method offered on the payment page (such as Apple Pay, Google Pay or Link). Payments are processed by Stripe, a PCI-DSS Level 1 certified payment provider, over an encrypted (HTTPS/TLS) connection. Your card details go directly to Stripe and are never seen or stored by us. Some payments may require additional authentication by your bank (for example, 3-D Secure).

7. Delivery

Delivery is digital and immediate: the system unlocks in your account right after payment, download buttons for its resources appear on the confirmation page, and a private link to your order page is emailed to you. Nothing is shipped. Each resource can be downloaded up to 10 times. If you do not receive access within 24 hours, contact us and we will fix it or refund you.

8. Licence and personal use

You receive a personal, non-exclusive, non-transferable licence to use the system and its resources for your own private use. You may not share, resell, lend, upload, publish or distribute them, in whole or in part. All intellectual property rights remain with Wellendy LLC and the author. See our Terms of Use.

9. Refunds and cancellation

Because systems are digital content available immediately, all sales are final once access is made available, except in the cases described in our Refund Policy: a defective or unreadable file, a system that does not match its description, a duplicate purchase, or access never received. There is no subscription to cancel. Customers in the European Union and United Kingdom expressly request immediate access and acknowledge the loss of their 14-day right of withdrawal before paying.

10. Consumer rights

Nothing in these Terms limits the rights you have under the mandatory consumer protection laws of your state or country. If a file is defective or does not match its description, we will replace it or refund you.

11. Disclaimer and liability

Except as expressly stated in these Terms and to the fullest extent permitted by law, the systems are provided “as is”, without any other warranty, express or implied, including warranties of merchantability or fitness for a particular purpose. To the fullest extent permitted by law, our total liability for a purchase is limited to the amount you paid for it, and we are not liable for indirect, incidental or consequential damages, or for failures caused by events beyond our reasonable control.

12. Legal and export restrictions

You may not buy or use our products if you are located in, or are a resident of, a country or region subject to comprehensive U.S. sanctions, or if you appear on a U.S. government list of prohibited or restricted persons. You are responsible for complying with the laws that apply where you live.

13. Personal information

We use your information to process your order, as described in our Privacy Policy.

14. Complaints and governing law

Please contact us first at [email protected]; we answer within 2 business days and most issues are resolved quickly. These Terms are governed by the laws of the State of Wyoming and the federal laws of the United States, without regard to conflict-of-law rules. Any dispute that cannot be resolved informally will be brought before the state or federal courts located in the State of Wyoming. If you are a consumer living elsewhere, you keep the protection of the mandatory laws of your place of residence and may bring a claim before the courts competent under those laws.